Standards & Transparency
Memorial Diamonds, like legacies, are eternal. You deserve it done right.
Transparency
Do you know where your diamond is?
With Eterneva, you will always know where your loved one is at all times.
Our headquarters is located at our diamond lab in Kerrville, Texas, with additional facilities in Germany and Switzerland. Unlike other companies, who sometimes deliberately obfuscate exactly where your diamond is made, we’ve used our compassion and ethics to set strict protocols on transparency, so you’ll know exactly where your diamond is at all times.
BBB Torch Award for Ethics: what this means for you
In 2024, Eterneva received the Better Business Bureau’s Torch Award for Ethics, the most prestigious ethics recognition a business can receive in the United States. We won in the 21–40 Employee Category, competing against businesses across the nation.
The Torch Award evaluates businesses on four dimensions: Character, Culture, Customers, and Community.
“This award reaffirms our commitment to ethics and transparency, values that have driven us from day one.”
“This truly is the award I’m most proud of Eterneva ever receiving.”
We are the only memorial diamond company ever to receive this award. It is not purchased or applied for. It is earned through verified business conduct and independent evaluation.
United StatesKerrville, Texas
EuropeGermany
EuropeSwitzerland
Largest memorial diamond lab in the US
Trusted by Jewelry Industry Professionals
“Eterneva has high integrity, is doing great work, and their Texas facility is astounding!”
Industry Watch-Outs
Many companies are not transparent with the locations of their labs and supply chain; make sure to ask:
“Where are ALL your labs located and where will my loved one go?”
Some companies are advertising prices and timelines we believe are too good to be true.
Be careful - we’ve heard of companies cutting corners 🫣
That’s your loved one, every step of the way. We guarantee it.
While elemental carbon burns off during cremation, there is still sufficient carbon found in the bone matter in ashes to be able to extract and grow multiple diamonds.
If you have any concerns or simply love science, we can do a Total Carbon Analysis of your loved one’s ashes upon request. Eterneva is the only memorial diamond company to offer third-party testing of ashes through accredited analytical chemistry labs.
Every Eterneva Diamond is graded by a certified GIA Diamond Grader.
And, we’ve developed our own Eterneva Diamond report to disclose that each Diamond contains the carbon of a precious person or pet.
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The Highest Quality Memorial Diamonds
Eterneva is not the cheapest or fastest, for good reason. We craft the highest quality memorial diamonds with precision and care.
Guaranteed Diamond Quality Standards
While the majority of our diamonds are in the VS range, we guarantee a minimum of SI2 clarity or better. If we don’t meet our standards, we grow you a second diamond -- and this time, it’s on us.💙 Eterneva is the only memorial diamond company with quality guarantees.
See The Eterneva DifferenceThe only third-party validated memorial diamond lab in the US
Our Kerrville, Texas facility has undergone independent, third-party validation, making us the only memorial diamond company in the United States with this designation. The validation covers our facilities, our processes, and our chain-of-custody procedures.
Additionally, we offer third-party carbon analysis through accredited analytical chemistry labs. Upon request, customers can receive a Total Carbon Analysis: scientific proof that the carbon in their diamond came from their loved one’s remains. No other memorial diamond company offers this.
“My family has been in the diamond & jewelry industry for decades... With Eterneva, I personally felt there was a high degree of trust and transparency.”
Our guarantees, in writing
- Zero Cross-Contamination Guarantee
- Every customer’s remains are processed in complete isolation. This is structurally enforced, not just a policy.
- Minimum SI2 Clarity Guarantee
- Every diamond meets at least SI2 clarity standards, or we remake it at no additional charge.
- Independent Grading
- GIA-equivalent diamond grading certification available for every finished diamond.
- Carbon Verification
- Third-party Total Carbon Analysis available upon request: scientific confirmation that your diamond contains carbon from your loved one’s remains.
“You can trust Eterneva. I certainly do as a customer.”
Service
Lifetime Complimentary Carbon Storage
We always request more than enough material so we have extra carbon leftover that we will store on your behalf. That way, if ever you or family members want to have additional diamonds made, or your diamond is lost - we have additional carbon we’ve safely and securely stored for you.
See The Eterneva Difference
Exclusive Partner of Jewelers Mutual for Diamond insurance
Celebrate the remarkable life of your loved one.
If you feel ready, take your first step today.
Order your Welcome Kit $1