The Memorial Diamond Welcome Kit

Welcome Kit

Welcome Kit

If you’re ready to start the process, the Eterneva Welcome Kit contains everything you need to safely package up your loved one’s ashes or hair to send back to us.

  • A welcome video to explain the process and introduce you to the team
  • A booklet detailing our process and instructions
  • Cubic zirconias so you can see different carat sizes
  • A container for your loved one’s ashes or hair


This fee is a non-refundable deposit that will be deducted from the final cost of the diamond.

After you order the kit, a member of our team will reach out so we can educate you on the process, learn more about the remarkable loved one you’re doing this for, and help you select the perfect diamond.

Honoring a life well lived

Austin never met a stranger. He was generous, fun-loving, and someone who marched to the beat of his own drum.

Austin Gray



Just got my ring back from the jeweler! I’m so in love. 💎 ✨
Wow! It looks fabulous. 😍
I love that you went simple with the design to show his diamond off 💖
How was it putting it on for the first time?
Omg I was shaking… Been waiting so long to wear his diamond. It felt amazing. And when I left the store a Ryder truck drove by… a sign that he is with me. 😇 😇

Real conversations

This is a relationship you’ve never had with a company before. Together we laugh, cry, and celebrate. You become part of our family.

Real reviews

We are humbled to get to serve remarkable loved ones and customers, and set a high bar to provide them an unforgettable experience.
Denise Gray
This was the most amazing process. After speaking with Jacob, I was at ease with sending my child’s ashes to him. From the first day to the time I received the most perfect blue diamond, communication was the best. I was updated on every moment of change. Upon receiving my baby back, I was able to not only meet Jacob, but I got to meet Adelle and Garrett. I will never be able to thank them enough.
Alyssa Hagerty
Adelle the owner was amazing! She made me feel secure with my decision and she made me feel like I was a part of the Eterneva family. And that my dad was in good hands. I am very grateful for Adelle and Eterneva family to welcome me and my dad Into the family. Thank you sooo much for everything! I love the diamond. I recommend Eterneva to everyone!
Teresa Rusnak
Garrett was so incredibly sensitive and caring throughout the entire diamond making process. I get to be close to my baby girl every day because of this amazing gift. It has made the passing of Lucy more bearable. Now, she truly is “Lucy in the sky with diamonds”. Thank you to the entire team for all of your support and kindness. 


We only need a half cup of ashes or hair to grow a diamond! If you have less than that, don’t worry – a small amount goes a long way. Contact us and we’ll let you know if you have enough. Any ashes/hair we don’t use we’ll also send home at the end of the process.

Absolutely! Ashes never expire. We have customers who sent us ashes they have had for more than 20 years. The same is true with hair. If you have a lock of their hair at home, that also does not expire –– and we can use it to create a memorial diamond.

To grow a diamond from ashes, it takes us about seven to ten months. The amount of time a memorial diamond takes depends on the diamond size and color you want.

Every month, the Eterneva team provides videos and pictures so that you can be a part of the journey! We believe these seven to ten months can be cathartic, as they were for our co-founder Adelle when she got to see first-hand the entire process of turning her business mentor’s ashes into a diamond.

It gave her something positive to talk about with friends and family. It gave her something to look forward to. And it changed her relationship with the loss, making space for reverence as she created something beautiful from tragedy.

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